Privacy Policy

Privacy Policy

This Privacy Policy explains how heywoofie.com (“we,” “our,” or “the Site”) collects, uses, and protects your personal information when you visit or make a purchase from our store.

Collecting Personal Information

When you visit our Site, we collect certain details about your device and activity to help us improve your experience and process your orders efficiently.
We refer to any information that can identify an individual as “Personal Information.”

Device Information

  • Examples: Browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and site interactions.

  • Purpose: To load the Site properly and analyze how visitors use it so we can improve functionality and performance.

  • Collected Automatically: Through cookies, log files, web beacons, and similar technologies.

  • Shared With: Our eCommerce provider, Shopify.

Order Information

  • Examples: Name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number.

  • Purpose: To fulfill orders, process payments, ship products, send invoices or confirmations, communicate with you, and prevent fraud.

  • Shared With: Shopify and trusted fulfillment partners.

Marketing Communications

Email Marketing

With your permission, we may send emails about new products, special offers, and updates from HeyWoofie.

Text Marketing

With your consent, we may send SMS messages about promotions, product launches, or order updates.
Message frequency may vary, and standard text and data rates may apply.
You can unsubscribe anytime by replying STOP or contact us at help@heywoofie.com for assistance.

Text Program Terms

By providing your mobile number and opting in to HeyWoofie’s text program, you agree to receive promotional and transactional messages, including exclusive offers and order notifications.
To stop receiving messages, reply STOP at any time.
To get help, reply HELP or email help@heywoofie.com.

Minors

Our Site is not intended for individuals under 18 years old. We do not knowingly collect information from children.
If you believe your child has provided us with personal data, please contact us immediately to request deletion.

Sharing Personal Information

We share your Personal Information only with trusted partners who help us provide our services.

Examples include:

  • Shopify – our eCommerce platform (Shopify Privacy Policy).

  • Legal compliance – when required by law or to protect our rights.

Your consent and opt-in data for text or email communications are never sold or shared with third parties.

Behavioural Advertising

We use analytics and advertising tools (like Google Analytics) to understand user behavior and show relevant ads.

You can opt out of targeted advertising:

Using Personal Information

We use your data to:

  • Process and fulfill orders

  • Communicate with you

  • Improve our products and site experience

  • Provide offers and promotions you may find relevant

GDPR Compliance (EEA Residents)

If you are in the EEA, we process your information under these lawful bases:

  • Your consent

  • Contract performance

  • Legal obligations

  • Legitimate interests (that do not override your rights)

You have the right to access, correct, or delete your data, or request data portability.
To exercise your rights, contact help@heywoofie.com.

CCPA Compliance (California Residents)

If you reside in California, you have the right to:

  • Know what data we collect and how it’s used

  • Request deletion or correction

  • Opt out of data sharing

You may also appoint an authorized agent to make requests on your behalf by contacting us at help@heywoofie.com.

We do not sell personal information.

Cookies

Cookies help improve your browsing experience by remembering preferences and tracking usage.
You can manage or disable cookies in your browser settings, but some features of our site may not function properly without them.
Learn more at www.allaboutcookies.org.

Do Not Track

We currently do not alter our data practices in response to “Do Not Track” signals due to inconsistent industry standards.

Retention

We retain your information as long as needed to fulfill the purposes described in this policy unless you request deletion.

Changes

We may update this policy periodically to reflect operational, legal, or regulatory changes. The latest version will always be posted on our website.

Contact Us

If you have questions, concerns, or requests about your privacy, please contact us:

HeyWoofie
📧 help@heywoofie.com
[Re: Privacy Compliance Officer]
3900 Crown Rd SE, SW Atlanta, GA 30304